FAQ

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How to use Yami?

Using Yami is simple, just pass your filtered water through the device. That's it! In just seconds, your water will be energized and ready to drink, bringing you all the benefits of proper hydration.

How do I choose the right device for me?

To choose the right device for you, you can refer to the comparison table available on the home device page. It highlights the differences between Yami, Yami G, and Shubhra. If you need further clarification, feel free to contact our support team at 9945949043, and we’ll be happy to assist you!

Can I fix Yami to my filter?

Yes, Yami can be easily attached to your existing water filter using specific accessories designed for compatibility. This ensures a seamless integration with your filter setup. You can explore our range of Yami accessories to find the perfect fit for your filter here: https://jivawater.in/collections/accessories-combo

Is Yami portable?

Yes, Yami is compact and lightweight, making it highly portable. You can easily carry it to your office, during travel, or anywhere, ensuring you have access to energized water wherever you are!

Can I take Yami while travel on the flight?

Yes, you can take Yami while traveling on a flight. We recommend packing it in your cabin baggage. It may be questioned by security, but with a quick explanation, it will be allowed.

How long will the device last?

All Jiva Water Devices are built to last up to 10 years, as long as they are not subjected to sudden falls or damage. With proper care, you can enjoy the benefits for many years!

How do I maintain Yami?

Maintaining Yami is quick and easy! Simply follow these steps once every 2 weeks:

  1. Mix equal parts of lukewarm water and vinegar in a container.
  2. Dip the device in the solution for 30-40 minutes.
  3. After soaking, gently brush the inlet and outlet.
  4. Rinse the device thoroughly with clean water and drain.

This simple process will keep your Yami in top condition!

Do I need to change or recharge frequently?

No, Jiva Water Devices do not require any recharging or replacements. Since it doesn’t run on electricity or batteries, it works effortlessly without the need for recharging anything.

How do I use the device if I want to drink hot water?

If you want to drink hot water, first pass filtered water through the device and then boil it as needed. We do not recommend passing hot water through the device.

What is the difference between Yami, Yami G and Shubhra

While the core mechanism remains the same, the difference lies in their application. Yami is mainly used for drinking water. It can be attached to RO/purifiers using accessories for convenience or carried as a portable device. Yami G is designed to fix to showerheads, under-sink purifiers, and hose pipes. Shubhra is ideal for whole-house solutions, as it can be installed in overhead tanks or terrace gardens in individual homes.

How do I maintain Yami G and Shubhra?

To maintain Yami G and Shubhra, follow these simple steps:

  1. Uninstall the device from your setup.
  2. Prepare a solution of equal parts lukewarm water and vinegar.
  3. Dip the device in the solution for about 2 hours.
  4. Take it out and gently brush the inlet and outlet areas.
  5. Pass clean water through the device and drain it.

For a step-by-step visual guide, watch the video here: [Video Link]

Is it a purifier?

No, Jiva Water Devices are not purifiers. They are water energizing devices that restore the essential energy in water, making it similar to natural spring water. Simply pass filtered water through the device, and in seconds, it becomes energized and full of life!

What temperature is suitable to pass through the device?

Normal to lukewarm water is suitable to pass through the device. Do not pass hot water, as it may affect the device’s efficiency.

Jiva Water

Do I need to use this if I use RO?

Yes, you still need to use the device. Jiva Water Devices are not a replacement for purifiers but work alongside them. RO purifiers clean water but also strip it of its essential energy. We recommend passing RO water through our device twice to restore its natural energy.

Do I need to use this if I drink rain water?

Since rainwater is exposed to polluted environments, it collects unnecessary information along the way. We recommend passing water through Jiva Water Devices regardless of the source to neutralize unwanted information and restore its natural energy.

Is this water safe to consume during pregnancy?

Yes, Jiva Water is completely safe and highly beneficial for everyone, including pregnant women, infants, and every individual. Since Jiva Water is energized like natural waters, it hydrates at a cellular level, supporting overall health and well-being.

Can children consume Jiva Water

Yes, Jiva Water is completely safe and highly beneficial for everyone, including children, pregnant women, infants, and every individual. Since Jiva Water is energized like natural waters, it hydrates at a cellular level, supporting overall health and well-being.

What benefits do I get from drinking Jiva Water?

Drinking Jiva Water hydrates at a cellular level, leading to significant health improvements. The benefits include better gut health, improved menstrual health, reduced acne and hair fall, stronger immunity, reduced allergies, higher energy, and much more! These benefits may vary depending on each individual's lifestyle and environment, but overall, Jiva Water helps restore balance to your body.

How long does the water retain the energized properties?

The energy in Jiva Water is retained for up to 48 hours after passing through the device, depending on the material of the container or bottle it’s stored in. To preserve its energized properties, we recommend storing it in glass, stainless steel, or earthen pots/containers/bottles as these materials help maintain the water's energy.

Can I store Jiva Water or should I consume it immediately?

You can consume Jiva Water immediately after passing it through the device, and you can store it for later also. The energy in Jiva Water will retain its properties for up to 48 hours after passing through the device, so you can store it until that time.

To preserve its energized properties, we recommend storing it in glass, stainless steel, or earthen pots/containers/bottles as these materials help maintain the water's energy.

Do I need to store Jiva Water in a particular way?

To preserve the energized properties of Jiva Water, we recommend storing it in glass, stainless steel, or earthen pots/containers/bottles. These materials help maintain the water's energy. It is advisable to avoid plastic containers, as plastic can leach harmful chemicals into the water, which can affect its energy. Choose natural, non-reactive materials for the best experience!

Can I boil Jiva Water?

Yes, you can boil Jiva Water. Alternatively, you can boil the water first, let it cool down to lukewarm, and then pass it through the device. However, avoid passing hot water directly through the device.

Science

How does the device work?

Jiva Water Devices energize water using principles of biomimicry, imitating the natural flow of water. This process strengthens hydrogen bridges and increases water density, making it easier for cells to absorb. As a result, you experience improved hydration and numerous health benefits.

What are hydroden bridges?

Water molecules (H₂O) are made up of two hydrogen atoms and one oxygen atom. Hydrogen bridges are formed between two hydrogen atoms of adjacent water molecules when they come closer. This structure allows water to flow smoothly, penetrate cell membranes, and support key biological processes.

What is Biomimicry?

Biomimicry is the art of using nature's principles in the design of devices, products, or materials to address current challenges faced by society. It involves studying nature’s solutions to complex problems and applying those insights to innovate sustainable and effective solutions.

For instance, the design of airplanes was inspired by the flight of birds. Engineers studied how birds fly and adapted those principles to create aerodynamics for airplanes, resulting in efficient and safe flight technology. This is an example of how nature's solutions have been translated into human innovations.

Product Registration:  

Why do I need to register my devices?

Registering your device unlocks a range of benefits, including priority customer support, exclusive special offers, and loyalty points.

How do I register my product?

To register your device, simply fill out a quick form available on our product registration page. Just provide the required details, and you’re all set! You can find your registration code on the bottom, right behind the logo of the device. If you have any issues with registration, you can reach out to our support team via email at support@jivawater.com or WhatsApp at 9945949043 for assistance.

I have multiple devices, how can I register all the product?

If you own multiple devices, you have several options:Register all devices with one phone number.Register each device with a different name and number.Register all devices under one name but with different numbers; messages will reach different numbers.

What happenens to my registration if i gift the device?

If you gift your device to someone else, you can easily update the registration details by editing the mobile number associated with the device. If you need any further assistance or support, reach out to our support team via email at support@jivawater.com or WhatsApp at 9945949043 for assistance.

I am having trouble registering my device?

If you are facing issues in registering your device, you can reach out to our support team via email at support@jivawater.com or WhatsApp at 9945949043 for assistance.

Where can I find my serial number or registration code?

The serial number or registration code can be found on the bottom of the device, right behind the logo.